After collecting information into Onna, you may wish to put certain data on legal hold. Within Onna, you may put data from sources within a workspace or from sources that a specific Onna user in your organization has added on legal hold. 

Either way, this is particularly helpful for retaining information that would otherwise be removed from Onna due to mirror syncs and retention policies (i.e. Slack Enterprise data). This means that, regardless of any retention policies set, information put on legal hold within Onna will remain in Onna until you decide to remove it. 

There are two options for legal hold: Legal hold at a Workspace level and legal hold at a User level. 

Legal Hold at a Workspace Level

Choosing to put a workspace on legal hold will place all data sources within a workspace on hold. You may chose to place the entire workspace on hold, or you may select specific sources. 

To enable legal hold at a workspace level, navigate to the Legal Hold section found within the menu on the lefthand side

Next, select  'Add legal hold,' give your legal hold a name, and click 'Next'

Next, chose the workspace you'd like to place on hold and click next

Finally, chose the types of sources you'd like to put on hold (or select all sources in the workspace) and click done. The types of data sources can be expanded so that you can choose specific sources to put on hold.

Legal Hold at a User Level

Choosing to put a user or users on legal hold will place all sources of the selected users or workspaces where they are owners or have manage permission on hold. 

To enable legal hold at a user level, navigate to the Legal Hold section found within the menu on the lefthand side

Next, select  'Add legal hold,' give your legal hold a name, and click 'Next' 

Chose the user to place on hold in Onna and determine whether or not to notify the user of the hold. Note: the list of users that appear are the list of users with accounts in Onna. The sources that will be put on hold are sources that they have added to the system. 


Finally, chose the sources that the user has added that you would like to place on legal hold, and click done. 


To end a legal hold, you must return to the Legal Hold section and end that legal hold manually. 

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