This article is only applicable to users of Onna Discovery and Onna Enterprise.

There are three places that you can create an export from within Onna:

Exporting an advanced search

Once you’ve saved and run your search, the next page will show you a set of results that match your search conditions:

On the top bar, you'll see an Export button. Click that button if you'd like to export the current search and a modal will appear to take you through the export, as pictured below:

You can then continue the regular export workflow. Let's take a closer look at the options available for export.

An export name will be generated based on the name of the advanced search. This can be modified at any time. Next, you have three options:

  1. Generate CSV report with metadata: This option is if you'd just like to create a report of all of the files in the source and their metadata

  2. Generate CSV report and download files: This will create the report with metadata and also download all files currently in the source

  3. Advanced export - Choose this option if going through a standard eDiscovery export

The option to include family members with your Export is available here for Generate CSV report with metadata and Generate CSV report and download files. This applies to saved searches where files that contain matching terms may have parent files and/or attachments.

Once you've selected your desired option, click 'Configure'

The next screen lists all of the metadata available for export.

The first column, 'Document metadata', lists all metadata fields commonly found on documents.

The second column, 'Source metadata', lists metadata fields commonly found at the original source. It also lists Machine learning metadata which is added during our processing phase and includes classification and detected language.

The third column, 'Metadata by type of source', lists the different integrations we offer and the specific metadata available to them.

Once you select the metadata fields you'd like to see on your export, click next.

If you've selected to get a CSV or a CSV + file, you'll see a summary of the report you'll be creating. Click 'Done' to start your export.

If you've selected Advanced Export you'll see the following screen:

On this screen you can configure the control number of the export, choose whether to export using original file name, choose whether it includes native files and/or text files (default: include). While exporting your information, you can decide to export both native and PDF formats. The list of file types that Onna converts into PDF is EML, MSG, HTML, TXT, DOC, DOCX, RPT, RFT, PPT, PPTX, and CSV.

Note: A file is converted into PDF if its size is less than 10MB.

You also have the ability to Include neighboring Slack conversations with the option to select the number of days to export as well as the ability to export your conversations as single messages.

You can also choose here whether to Include family members with your Advanced Export. This applies to saved searches where files that contain matching terms may have parent files and/or attachments.


You can also choose the format of your load file and choose from

  • dat

  • csv

  • custom txt file

Depending on your configuration you will also be able to modify the encoding and different types of characters on the right-hand side.

Once you're finished configuring your export, click next. You'll get the summary screen of your export. Click 'Done' to start your export.

A collection of your exports can be found by accessing the Export page on the global menu on the left-hand side.

The export page has been redesigned to give you a better user experience on viewing the details and status of your export.

Clicking the export name on the Exports page will take you into a detailed view to show you its current status.

An ellipse button has an option to view your configurations that you set for this export. The export will show you while it's in progress and when it's ready to download. You can also delete old exports from the Exports page.

To download an export click on the title link below Volumes to begin the export.

After 7 days an export will expire and will not be available to download. In the event, you still need to access the export click on the export title & click 'Re-enable download'. The export will now be available to download.

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