We can't tell you much about May flowers, but we can tell you all about our fantastic new product features! File versioning, custom fields, and a retention policy for Slack Enterprise are just some of the things you can expect with our May update.
As an admin, you will now be able to enable file versioning - keep in mind this feature is still in beta. Once enabled, click on a file, select "View Details" and you'll see a "History" tab. Clicking on this tab will show you all previous versions of the file that have been synced, the date and time they were synced, and changes from the previous version of the file. You can also compare versions of the file by viewing the extracted text.
Retention Policy for Slack Enterprise
Onna now offers a mirror sync for Slack Enterprise that will mirror any retention policy set in Slack. Any messages that are removed from Slack due to a retention policy will now be removed from Onna as well, unless that information is under legal hold.
Need to know how to set a retention policy in slack? This article from Slack will walk you through step by step.
Admins now have the ability to add custom fields in Onna! Custom fields can be added to workspaces and/or files to keep your data organized. Admins will be allowed 100 custom fields with the ability to delete any that are not being used in a workspace or on a file. To add custom fields, navigate to your admin panel dropdown and select Custom fields OR click the information button on a workspace or file and select Manage Custom Fields.
New Collection Flow: Zendesk
Onna now has a new-and-improved Zendesk Collection Flow. A modal window will guide you through the steps needed to add a source.
Learn more about How to Collect from Zendesk