If you need to change your password for your Onna account, you first need to be logged out of the application. Once logged out, click on the new password link:

Next you need to enter your email address that you use to log into Onna and click the Send button:

After clicking send you will receive an email address from support@onno.io with a Reset Password link. Click the link to navigate to the Change Password page. The password must:

  • Be at least 10 characters long

  • Have at least 1 uppercase character

  • Have at least 1 lowercase character

  • Contain at least 1 number

  • Contain at least 1 special character

Once you enter your new password and confirm click on Change. Your password is now updated. You will be redirected back to the Onna application and logged in with your new credentials.

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