Common Questions and Support

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7 articles in this collection
Written by Nicole Thompson, Jonathan Golad, William Sears and 2 others

Common Questions

How does Onna handle Date Metadata?

Common answers about your date metadata to your files in Onna

Written by Brandon White
Updated over a week ago

FAQ

Have a question? Read our Q&A

Written by Jonathan Golad
Updated over a week ago

eDiscovery FAQs

Read Onna's eDiscovery FAQs to find answers to commonly raised questions

Written by Nate Richter
Updated over a week ago

How does Onna handle files with embedded content?

Common questions about processing files with embedded content

Written by Nate Richter
Updated over a week ago

How to view source audit logs in Onna

Learn how to access collection & processing logs for sources within Onna

Written by William Sears
Updated over a week ago

Support

Submit a ticket

Written by Nicole Thompson
Updated over a week ago

Managing My Support Tickets

How to view and manage your requests

Written by Nate Richter
Updated over a week ago